Investing in a durable product or service surely requires some consideration so as to help you make an informed financial decision. The same principle applies when you are hiring a cleaning service for your home or office.
Here are some questions you can ask before hiring a cleaning service.
- Does the company only hire licensed, bonded, and insured cleaners?
Depending on the location, where you reside, they may or may not require a license. The term ‘bonded’ is a reference to insurance. In other words, you will receive reimbursement if something is broken or destroyed via the doings of the staff. Inquire to see their Certificate of Liability Insurance in order to prove that you and your workforce will be covered if any mishap takes place.
- Is the company able to provide you referrals to the satisfied customers to support their service claims?
Master Green Cleaning that has nothing to hide will provide you with many referrals that are willing to vouch for the company. Take into consideration that they are unlikely to divert you towards any negative reviews, so do all the due diligence you can and make an informed decision.
- Does the company have any kind of cleaning contract that you can have your lawyers have a look at?
When you are having someone to enter your premises, you will probably be leaving nothing to chance. Ensure that the cleaning service you are wishing to hire are clearly detailed and all the prices are inclusive. Also, above all, do not sign anything without any presence of a third party read it over for any case of red flags and concerning policies mentioned.
- Does their staff arrive in clearly marked vehicles that have identifiable logos on their uniforms?
If you will be staying at home or having relatives that will be in home while an ongoing schedule cleaning, you want to make sure the safety of your guests. Hence, having a recognizable uniform or a vehicle ensures you that these are the people you have employed and the job has not been sub-contracted to any other company. Also, your neighbors will not phone the police on a weekly basis straightly out of concern for your valuables.
- Would it always be the same staff or the supervisor present to make sure that the contract is being fulfilled?
Having the same person cleaning your premises on a weekly basis will make sure that the job is being done appropriately and there will always be rare or no chance of miscommunication of the obligations as well as a better delivery of services.